About > Customer Confidence > Local Touch, Global Span
Part of being a global producer of specialty ingredients for the food and fermentation industries requires systems that allow us to respond quickly to customer needs anywhere, at any time. Keeping this in mind, Sensient has invested heavily in systems infrastructure that allows us to meet the needs of our increasingly global customers.
The following systems allow us to meet your needs truly at a global level:
- Customer Account Management System – a system that connects all of our customer communication and their project updates at a global level. It allows for account managers in one part of the globe to see all interactions with the same customer at the other end, in real time.
- Formula Management System – a system that connects all of our global plants that make similar products to connect with each other to share formulas and corresponding manufacturing processes needed.
- Regulatory Management System – a system that allows us to harmonize our regulatory documents and policies at a global level and helps us enhance our awareness and communication of emerging regulations.